Last Friday, I attended a New Media Breakfast in Glasgow talking about LinkedIn. Like most people, I’ve been on the business networking site for years, but also like the vast majority, I probably don’t make as good of use as I should.
Social Media expert and Drum contributor, Colin Gilchrist was giving the talk and recommended a variety of “best practices” for using LinkedIn. Some of his tips I had been doing already, but I can admit, I was not aware of others. A few are listed below (using my own headings for the most part):
1 ) Have a professional photo
When it comes to your photo, Colin recommends that you don’t use your company logo or one of yourself on the ski slopes,…unless you’re a ski instructor, of course.
Save the causal shots for Facebook and keep your photo relevant. On my own LinkedIn page I am sat with a laptop and microphone which I believe is pretty representative of the different hats I wear. So that one I got right. Yay!
2 ) Fill in your website details
By default, LinkedIn has “My Website” or “My Blog” – but you can customise that. You’d be amazed at how many people leave it as the default (including me until Friday!)
For SEO purposes though, it’s advantageous to change these to your actual site name. To do that – click on “edit profile” scroll down to the “Website” options, choose “Other” for each one and write in your site’s name, your blog name etc.
3 ) Priortize your expertise
Just like on your CV you have the option of moving your most important information to the top of your profile. Next to each heading “Summary”, “Experience”, “Education” et al – all have four arrows next to them and it’s simply a case of dragging and dropping (who knew?)
If your biggest accomplishment to date is your degree, then you might want your experience at the top. But if you have ten years’ experience as broadcaster or graphic designer or whatever, then that should go near the top. It’s common sense really. Always accentuate the positive!
4 ) Join groups to connect with people!
I’d add “selectively” solely because if you are in a lot of groups (you can join up to fifty) you’ll spend all your days reading correspondence – even if you get the daily or weekly archive! But groups are a great way to connect with people. One thing to bear in mind though, is if you do post, you need to keep in mind that your message is (potentially) going to hundred if not thousands of people. Watch what you write.
5 ) Don’t be rude!
If you add someone, you should :
1) avoid using the “friend” option unless you’re actually friends (ed note: oops!) 2) instead make use of the “other” option and find their email address on the web somewhere (not sure I fully agree with this one but fair enough!) and 3) always customize the message – don’t just use the generic “I’d like to add you to my network” copy. This third one is particularly close to my heart. A lot of people add me each week on Facebook and LinkedIn, and frankly I’ll often ignore the invite if they don’t write something to me – with some sort of relevance.
So thankfully that one I was already following!
And on that note, Colin cited a statistic along the lines of: 25% of people will just say “yes” automatically to connecting, 25% will say “no chance” and the remaining 50% could go either way.
6 ) Don’t Worry, Get Appy
Make use of the variety of Apps that are available on LinkedIn and add them to your profile. These might be RSS feeds, blogs, powerpoint presentations. You can even add your company brochure as a slideshare.
7 ) Avoid Channel Spam
This is another one that rather gets my goat. A lot of people I am connected to – are connected on LinkedIn, Twitter (if they’re on there), Facebook, Foursquare etc. It can all be a bit much if I am being honest. So when I realised that there were some of my Tweets I’d not want shared on LinkedIn – I de-linked Twitter altogether…

Thankfully we were shown a way of sharing only those you want broadcast by using the #in hashtag. Awesome!
So, that’s me, I am connected again – just need to remember to use that #in tag to update my LinkedIn tweets now!
ED NOTE: This above info is aimed at people not using a multiple broadcast application such as HootSuite or Tweetdeck. Those applications already allow you to pick and choose where your updates are getting posted.
8 ) LinkedIn is the New Rolodex
Colin says he uses LinkedIn to manage all his contacts which, to be honest, is something I’ve never really done.
Apparently you can export them in a number of ways so that you have your very own database of your contacts.
I had no idea I could do this, but I am trying it right now!

….Hey it worked!
A word of caution though…Watch out if you have two friends with the same name, like my two friends called John Gallagher – it confuses them.
Anyway it was worth dragging myself out of bed for an 8am start on a Friday morning to learn those tips. So, are you making the most out of your LinkedIn profile?
If you’re on there, we’re happy to connect:
Thea on LinkedIn
Gary on LinkedIn
NSDesign Ltd on LinkedIn